
Homeowners searching for storm damage repair Carrollton, TX usually have one thing in common: a roof that took a hit from hail or wind and can't wait days for help. Platinum Service Group has spent more than 26 years repairing storm-damaged roofs and homes across the DFW Metro area.
And here in Carrollton we work on everything from century-old homes near Historic Downtown Carrollton and Old Downtown/Carrollton Heights to newer builds off Old Denton Road near Indian Creek. Our crews are available 24/7 with same-day response, so a damaged roof gets stabilized fast instead of sitting exposed to more rain.
Carrollton sits in the North Texas storm corridor, bordering Coppell, Addison, Farmers Branch, Lewisville, and Little Elm along several major arterials, so storm cells often sweep across the whole city rather than sparing one side of town. Here's what we typically find during a post-storm inspection:
Storm Type
Common Damage We See
Hail
Cracked or bruised shingles, dented gutters/vents, granule loss
High wind
Lifted or missing shingles, torn flashing, damaged fascia
Heavy rain following wind/hail
Roof leaks, attic and ceiling water intrusion
Fallen limbs/debris
Punctured roofing, damaged gutters and siding near Elm Fork Nature Preserve's tree-lined streets
Older roofs near the historic square tend to have less wind resistance than newer construction, so we look closely at decking condition even when shingle loss looks minor from the ground.
Not every storm calls for a full roof replacement. Our roof repair after storm Carrollton visits start with a full inspection of the roof, siding, gutters, and attic, checking for damage that's obvious as well as damage hiding underneath. If anything is actively leaking or exposed, we tarp and secure it the same day so water can't work its way further into the house.
From there, we document everything with photos and notes that double as your adjuster-ready damage report, and that documentation is what decides whether the job calls for targeted repairs or a full section replacement. Nothing is considered finished until you've seen and approved the work yourself.
Filing a storm claim is confusing enough without also worrying about water getting into your house. Platinum Service Group works directly with your insurance adjuster from start to finish: we provide adjuster-ready photos and damage documentation, meet the adjuster on-site for walkthroughs when scheduling allows, and explain the difference between cosmetic and functional damage in plain language.
We also make a point of double-checking that the estimate isn't underscoped, so genuine storm damage doesn't get left out of the claim. The goal is simple: you shouldn't have to navigate the claims process alone.
Storm damage isn't always obvious from the driveway. Look for:
Twenty-six-plus years serving the DFW Metro area means more than a number on a page: it means crews available 24/7 with same-day storm response, and technicians certified through IICRC (water damage restoration and structural drying), NORMI (mold and indoor air quality), OSHA (workplace safety), and NYC-SST (large-loss and commercial site safety). We've spent decades working alongside insurance adjusters on storm claims, and our inspections are built to tell you what's actually damaged, not what sells a bigger job.
See our full storm and water damage restoration services or contact our team to schedule a same-day inspection.
Business Name
Platinum Service Group
Phone
(817) 929-4119, Available 24/7
Address
4334 US-380, Decatur, TX 76234
Service Area
Carrollton, TX and the greater DFW Metro
Availability
24/7, same-day storm response
We offer 24/7 availability with same-day response, so a damaged roof gets tarped and stabilized quickly instead of sitting exposed to more rain.
Wind damage repair Carrollton projects usually start with securing lifted or missing shingles and torn flashing, then move to fascia and soffit repair once the roof deck is confirmed sound underneath.
Yes. We document all storm damage with adjuster-ready photos and reports and can walk the roof with your insurance adjuster to make sure the claim reflects the full scope of the damage.
Often, yes. Homes near the historic square and Old Downtown tend to have older roofing decking that flexes differently under wind load, so we inspect it more closely even when shingle loss looks minor.
We handle the full scope of storm-related damage: roofing, gutters, siding, fascia, and any resulting interior water damage. That way you're not coordinating multiple contractors after a storm.