We're not driving in from across the metroplex when a storm hits Decatur, we're already here. Platinum Service Group is headquartered on US-380 in Decatur, TX, and our team provides storm damage repair Decatur, TX residents rely on after hail or high wind, from homes near the Wise County Courthouse square to larger acreage properties on the edge of town. Over 26+ years serving the DFW Metro, we've learned that open, rural properties often take a harder hit than sheltered suburban lots, and our team is ready 24/7 with same-day response to prove it.
Decatur and the rest of Wise County sit on the western edge of the North Texas storm corridor, and because much of the area is more open than the denser suburbs closer to Dallas and Fort Worth, properties here often have less windbreak from trees and neighboring structures. That means wind damage repair Decatur jobs frequently cover more than just the main roofline:
Storm Type
Common Damage We See
Hail
Cracked or bruised shingles, dented metal roofing, damaged gutters and vents
High wind
Lifted or missing shingles, torn flashing, damaged fascia and soffit
Heavy rain following wind/hail
Roof leaks, attic and ceiling water intrusion
Open-lot exposure
Damage to outbuildings, fencing, siding, and detached garages
Because Decatur properties often include barns, outbuildings, or larger fencing runs, our inspections go beyond the main house.
A full-property inspection comes first, covering the roof, siding, gutters, outbuildings, and attic rather than just the main structure. Anything exposed or actively leaking gets tarped the same day, and while we're on-site we photograph and document every damaged area for a report your adjuster can use directly. From there, the repair itself gets scoped to match what's actually damaged, whether that's a targeted patch or a full section replacement, and we walk the finished work with you before calling the job done.
As a Decatur-based company, we know the local claims patterns after Wise County storms, and we work directly with your insurance adjuster throughout the process. That means detailed, adjuster-ready damage documentation and photos, on-site walkthroughs with your adjuster when scheduling allows, and a plain-language explanation of cosmetic versus functional damage in claim terms. We also double-check that storm damage isn't underscoped in the estimate before the claim moves forward.
If your property sits on acreage outside the main part of town, it's worth walking the full perimeter after a storm rather than just checking the house. Wind damage on rural lots tends to show up first on fencing, detached structures, and tree lines before it's obvious on the main roofline, and catching it early keeps a small repair from turning into a much larger one.
Being locally headquartered in Decatur, TX means we're neighbors, not an out-of-town crew showing up after a storm passes. That's paired with 26+ years serving the DFW Metro area, 24/7 availability with same-day storm response, and technicians certified through IICRC, NORMI, OSHA, and NYC-SST. Most of all, it means direct experience working alongside insurance adjusters on storm claims in this specific county, not just the metroplex in general.
Explore our storm and water damage restoration services or contact our team to schedule a same-day inspection.
Business Name
Platinum Service Group
Phone
(817) 929-4119, Available 24/7
Address
4334 US-380, Decatur, TX 76234
Service Area
Decatur, TX and the greater DFW Metro
Availability
24/7, same-day storm response
Since we're headquartered in Decatur, we offer 24/7 availability with same-day response, often faster than crews traveling in from Dallas or Fort Worth.
Roof repair after storm Decatur work often starts with tarping exposed sections, then addresses shingle replacement, flashing repair, and any decking damage found during inspection, especially on older or metal roofing common on rural properties.
Yes. Many Decatur properties include detached garages, barns, or outbuildings, and we inspect and repair those along with the main roof and siding.
Yes. We document all storm damage with adjuster-ready photos and reports and can walk the property with your insurance adjuster to make sure the claim reflects the full scope of the damage.
Yes, hail and wind damage isn't always visible from the ground. Granule loss, lifted shingle edges, and bruised shingles can lead to leaks weeks or months later if not caught early.
