Make the most of your home’s unused space with a custom attic conversion. Whether you need an extra bedroom, home office, or creative retreat, Platinum Service Group transforms underutilized attics into comfortable, code-compliant living areas. From structural adjustments to insulation, lighting, and finishes, we handle every detail with precision and care.
Most calls for water damage restoration Denton come in right after a storm. Denton sits in a part of North Texas where heavy rainfall moves quickly, and properties near creeks, low-lying streets, and older drainage systems take on water fast when storms roll through. Platinum Service Group has handled storm-driven water damage across Denton and the wider DFW metro area for over 26 years, with crews ready 24/7 for emergency water extraction and full flood damage restoration.
We arrive same-day once a storm passes, and we manage the insurance side directly so you're not stuck coordinating a claim while your property is still wet.
North Texas storm systems can drop several inches of rain in a short window, and Denton's mix of older neighborhoods, newer developments, and creek-adjacent properties means flooding risk varies block by block. The patterns we see most often include:
Flash flooding near creeks and drainage paths: water rises quickly and can enter homes before residents have time to prepare Overwhelmed storm drains: heavy rainfall outpaces municipal drainage in low-lying areas Roof and window intrusion: wind-driven rain during severe storms finds gaps that don't leak in normal conditions Basement and crawl space flooding: water seeks the lowest point in a structure, and Denton's soil composition doesn't always drain quickly Sump pump failures: pumps that haven't been tested recently often fail at the exact moment they're needed most
Storm-related water damage moves differently than a slow plumbing leak, which is why speed and the right extraction equipment matter so much. Our guide on how to stay safe during a flood emergency covers what to do in the first hour.
Every storm-related job follows a process built from 26+ years of North Texas flood response:
Flood-related claims often involve more documentation than a standard leak, and Platinum Service Group works directly with your insurance company to handle that:
If you're unsure whether your policy covers flood versus water damage, call us before your adjuster visit. See our post on storm damage recovery planning for more on what to expect.
Our technicians hold certifications that shape how we assess and document storm-related damage:
IICRC: water damage restoration and structural drying standards
NORMI: mold remediation, testing, and indoor air quality
OSHA: workplace safety and hazard mitigation
NYC-SST: advanced site safety training for large-loss and commercial properties
Check for these after any significant rainfall:
Our post on basement flood prevention covers steps to reduce risk before the next storm.
Same-day response once conditions are safe, with 24/7 phone availability for urgent calls.
Yes. Floodwater can carry contaminants and debris, so it requires additional sanitization steps compared to clean water from a pipe or appliance.
Standard homeowners policies often exclude flood damage from rising external water, while wind-driven rain intrusion may be covered. Flood insurance is typically a separate policy. We help clarify what applies to your specific claim.
Most jobs take 3 to 7 days depending on how much of the structure was affected and whether contamination requires extra treatment time.
Yes. A failed sump pump during heavy rain can allow a basement or crawl space to flood within hours, especially in homes without a backup power source for the pump.
Yes, we serve the full DFW metro area with the same 24/7 emergency response.
Platinum Service Group 4334 US-380, Decatur, TX 76234
Phone: 817-929-4119
Available 24/7 for emergency water damage restoration
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