Significant losses need leadership more than equipment. You get a dedicated project manager, a written plan, and one accountable contact.
One project manager owning the loss from first call through closeout.
Crews and equipment brought in from the wider network when a loss outgrows local resources.
Scope, supplements, and documentation handled directly with adjusters and consultants.
Critical areas returned to service first, on a schedule agreed with you.
Practically: anything where the scope, timeline, or resource demand exceeds a normal single-crew job. Complexity matters more than dollar value.
Yes — multi-site and portfolio work is supported.
Agreed reporting cadence, typically daily during mitigation and weekly through reconstruction.