Sewage is a Category 3 loss — biohazard, not just water. It is handled with containment, PPE, and disposal protocols, never with a mop.
Full containment and PPE from the first minute on site.
Contaminated porous material removed and disposed of to regulation.
Antimicrobial treatment of all affected surfaces and cavities.
Structural drying, then reconstruction of what had to come out.
We strongly advise against it. Category 3 water carries bacteria and viruses, and household cleaning does not disinfect porous material.
Porous material that absorbed contaminated water — carpet, pad, and usually the affected drywall and insulation.
Often only with a sewer or water backup endorsement on the policy. It is worth checking your declarations page before you need it.
