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Privacy Policy
How we handle the information you send us through this website.
Information We Collect
When you submit an inquiry or bid request, we collect the contact details, company name, property and project information, and any files you choose to provide. We do not request payment information through these forms.
How We Use It
We use your information to respond to your request, coordinate service, and follow up on your project. Our website forms deliver submissions by email to our team. We may share project information with your insurance carrier or adjuster when needed for your claim.
What We Don't Do
We do not sell or rent your information to third parties, and we do not use it for advertising unrelated to your inquiry.
Cookies And Analytics
This site may use standard analytics cookies to understand how visitors use our pages. You can disable cookies in your browser without losing access to any part of this site.
Text Messaging (SMS)
If you give us your mobile number and agree to receive text messages, Platinum Service Group will text you about your service request, including scheduling, appointment reminders and follow-up. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. You can also call us at 817-929-4119.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Contact
Questions about this policy? Email office@platinumsg.com or write to us at 4334 U.S. Hwy 380, Ste. 600, Decatur, TX 76234.