Winter Storm Damage Restoration in Dallas-Fort Worth
Texas homes are built for heat, not hard freezes. When winter storms hit Dallas and Fort Worth, frozen pipes burst, ice damages roofs and gutters, and power outages make everything worse. Platinum restores winter storm damage across North Texas, 24/7.
- 24/7 Tarping & Board-Up
- Insurance Claim Help
- Roof to Interior Repairs
24/7 Emergency Service
A live dispatcher answers day or night, including during active storms.
Storm Surge Capacity
Extra crews and equipment when DFW storms hit many homes at once.
Insurance Claim Support
Storm-date photos, roof measurements and detailed estimates.
One Team, Start to Finish
Tarping, water cleanup, roofing and interior rebuild.
Freezes Cause Damage Across the Whole Metroplex at Once
During the February 2021 and 2023 winter storms, thousands of DFW homes had burst pipes in the same few days and many waited a week or more for help. Platinum keeps equipment and crews ready for freeze events so Dallas and Fort Worth homeowners get water extraction and drying started quickly.
- Burst pipe response: water extracted and drying started fast
- Ice-damaged roofs: broken shingles and gutters repaired
- Fallen ice-laden limbs: roof and structure repairs
- Attic and wall drying: hidden water from frozen lines found
- Prevention advice: pipe insulation and freeze-proofing tips
During a Freeze in Dallas & Fort Worth
Drip faucets, open cabinet doors on exterior walls and know where your main water shut-off is. If a pipe bursts, shut off the water first, then call us.
Pipes often burst as they thaw, so damage can appear a day or two after temperatures rise. Our crews respond 24/7 across Dallas and Fort Worth.
Other Storm Damage Services We Provide in DFW
Most losses involve more than one problem. These related storm damage services are handled by the same Platinum crew, so nothing falls between contractors.
Winter Storm Insurance Claims
Burst pipes from a freeze are usually covered if the home was heated. Ice-damaged roofs and fallen limbs are generally covered too.
We document freeze damage and drying progress so Dallas and Fort Worth homeowners can show their adjuster exactly what happened.
- Storm date and damage photographed on day one
- Roof and exterior measurements for your estimate
- Direct communication with your insurance adjuster
More Restoration Services We Offer
One call to Platinum covers the cleanup, the repairs and the rebuild anywhere in Dallas-Fort Worth.
Storm Damage Restoration
Our complete storm damage restoration service across Dallas-Fort Worth.
Water Damage Restoration
Extraction and drying when storm water gets inside.
Fire & Smoke Damage
Soot cleanup, smoke odor removal and full fire damage repairs.
Reconstruction & Remodeling
From new drywall to a full rebuild, finished by our own team.
Our Winter Storm Restoration Process
Fast response when the whole area is affected.
- 1. Shut off water: we help you stop the source.
- 2. Extract water: standing water removed quickly.
- 3. Find hidden moisture: walls, ceilings and attics checked.
- 4. Dry the structure: air movers and dehumidifiers placed.
- 5. Repair exterior: roof and gutter ice damage fixed.
- 6. Rebuild interior: drywall, flooring and finishes restored.
Winter Storm Damage FAQs
Why do pipes burst in Texas during freezes?
Many DFW homes have pipes in attics, exterior walls and slabs with little insulation, which freeze quickly when temperatures stay below freezing.
How can I prevent frozen pipes?
Drip faucets, keep the heat on, open cabinets on exterior walls and insulate exposed pipes in attics and garages.
Is freeze damage covered by insurance?
Usually, if the home was heated and the damage was sudden. Gradual leaks are not covered.
What if my pipes burst while I was away?
Shut off the water and call us. Policies may require you to have kept the heat on, so document the thermostat setting.
Can ice damage my roof?
Yes. Ice can crack shingles, overload gutters and bring down heavy tree limbs.
Winter Storm Damage? Call Platinum.
Frozen pipe or ice damage? Call our 24/7 team for winter storm damage restoration in Dallas and Fort Worth.