Residential Damage Restoration in Dallas-Fort Worth
Your home is the biggest investment you have, and damage never comes at a good time. Platinum Service Group provides 24/7 residential damage restoration across Dallas, Fort Worth and North Texas, handling water, fire, storm and mold damage from the first call to the final coat of paint.
- 24/7 Emergency Response
- Insurance Claim Help
- Cleanup to Rebuild
24/7 Emergency Service
A live dispatcher answers day or night, weekends and holidays included.
Fast DFW Response
Crews staged across Dallas, Fort Worth and the Mid-Cities.
Insurance Claim Support
Photos, moisture logs and estimates for your homeowners claim.
Family Owned Since 2004
A local team that treats your home like our own.
Why Dallas and Fort Worth Homeowners Trust Platinum
Damage to your home is personal. You need a team that shows up fast, explains every step and protects your belongings while it works. Platinum is a family-owned restoration and construction company, so homeowners from Dallas to Fort Worth get one crew for cleanup and rebuild, clear answers and daily updates until the job is done.
- Fast response: crews dispatched 24/7 across Dallas, Fort Worth and North Texas
- Respect for your home: floor protection, containment and clean job sites
- Contents care: furniture, keepsakes and documents protected or packed out
- Mold prevention: thorough drying and antimicrobial treatment every time
- One team: mitigation and residential reconstruction under one roof
24/7 Residential Emergency Restoration
A burst pipe at midnight, a kitchen fire, hail punching through the roof or a sewage backup on a holiday weekend: whatever happens to your Dallas or Fort Worth home, a Platinum crew is on the way.
We stop the source, extract water, board up or tarp openings and start drying and cleaning right away, so less of your home has to be torn out and replaced.
Residential Restoration Services in DFW
From residential water damage to mold remediation, these are the home restoration services our team handles every day across Dallas-Fort Worth.
Leaks, burst pipes and flooding extracted, dried and repaired in your home.
Soot, smoke odor and fire damage cleaned and rebuilt by one team.
Wind, hail and tornado damage to roofs, siding and interiors repaired.
Mold safely contained, removed and prevented from coming back.
Residential Properties We Restore in Dallas-Fort Worth
Whether you own, rent or manage it, we restore every type of home across Dallas, Fort Worth and North Texas.
Single-Family Homes
Ranch, two-story and custom homes.
Townhomes
Shared-wall homes and row houses.
Condominiums
Individual units and shared spaces.
Apartments & Rentals
Rental homes and tenant-occupied units.
Duplexes & Fourplexes
Small multi-unit residential buildings.
Manufactured Homes
Mobile and manufactured housing.
Luxury & Custom Homes
High-end finishes restored with care.
Historic & Older Homes
Plaster, original wood and older systems.
New Construction
Builder-grade and newly built homes.
Attics & Crawl Spaces
Hidden areas where damage starts.
Garages & Workshops
Attached and detached garages.
Guest Houses & ADUs
Casitas, guest suites and backyard units.
Homeowners Insurance Claim Support
Filing a homeowners claim after water, fire or storm damage can feel overwhelming. We document the damage from the first visit: photos, moisture readings, drying logs and a line-item estimate your adjuster can work with.
We work with all major carriers that insure homes in Dallas and Fort Worth and can speak with your adjuster directly, so you can focus on your family.
- Photo and moisture documentation from day one
- Contents inventory for your personal property claim
- Direct communication with your insurance adjuster
More Restoration Services We Offer
Own or manage a business property? Our commercial team has you covered too.
Commercial Damage Restoration
Water, fire, storm and mold restoration for DFW businesses.
Smoke Odor Removal
Lasting odor removal after fires and smoke damage.
Contents Pack-Out
Belongings packed, cleaned and stored while we rebuild.
Reconstruction & Remodeling
From new drywall to a full rebuild, finished by our own team.
Our Residential Restoration Process
Clear steps, daily updates and a home put back the way it was.
- 1. Emergency call: tell us what happened and a crew heads your way.
- 2. Inspection: damage, moisture and safety hazards assessed.
- 3. Mitigation: water extraction, board-up, tarping or containment.
- 4. Cleaning & drying: structural drying, soot cleanup or mold removal.
- 5. Insurance support: documentation and estimate for your adjuster.
- 6. Rebuild: drywall, flooring, cabinets and paint restored.
Residential Damage Restoration FAQs
How quickly can you get to my home?
We answer 24/7 and dispatch right away. In most of Dallas, Fort Worth and North Texas we are on site the same day, often within a couple of hours.
Can I stay in my home during restoration?
Often yes. If there is sewage, mold or heavy smoke, we may recommend staying elsewhere for part of the job, and we will tell you honestly.
Does homeowners insurance cover water, fire and storm damage?
Most Texas policies cover sudden water damage, fire and wind or hail damage. Flood water and long-term leaks are often excluded. We help document your claim.
Do you restore rental properties and condos?
Yes. We work with homeowners, landlords, tenants, HOAs and property managers across Dallas and Fort Worth.
Do you rebuild after the cleanup?
Yes. Platinum is a restoration and construction company, so the same team handles cleanup and residential reconstruction.
Home Damage? Call Platinum Now.
The faster we start, the more of your home we can save. Our residential team is ready day and night across Dallas, Fort Worth and North Texas.