Flood Damage Cleanup in Dallas-Fort Worth
Flash floods, rising creek water and overflowing drains can soak an entire floor in minutes. Platinum provides flood damage cleanup across Dallas, Fort Worth and North Texas: we remove the water, cut out contaminated materials, sanitize and dry the structure, then rebuild your home.
- 24/7 Emergency Response
- Insurance Claim Help
- Dry-Out to Rebuild
24/7 Emergency Service
A live dispatcher answers day or night, weekends and holidays included.
Fast DFW Response
Crews staged across Dallas, Fort Worth and the Mid-Cities.
Insurance Claim Support
Photos, moisture logs and estimates your adjuster needs.
One Team, Start to Finish
Water removal, drying and reconstruction under one roof.
Flood Water Is Not Clean Water
Water that comes in from outside picks up soil, sewage and chemicals on the way. Industry standards treat it as Category 3, which means porous materials it touched have to be removed, not just dried. Our crews follow those standards so your Dallas or Fort Worth home is safe to live in again.
- Category 3 protocols: protective gear, containment and safe disposal
- Mud and silt removal: floors, cavities and HVAC cleared of debris
- Flood cuts: drywall and insulation removed above the waterline
- Disinfection: EPA-registered antimicrobials on every affected surface
- Rebuild included: drywall, flooring and trim replaced by our team
Emergency Flood Cleanup After North Texas Storms
Spring storms regularly drop several inches of rain on the Metroplex in a few hours. Low-lying streets in Dallas, creeks around Fort Worth and older drainage in the Mid-Cities can push water into homes fast.
When it happens, we scale up crews and equipment so homeowners are not left waiting days for help while mold takes hold.
Other Water Damage Services We Provide in DFW
Most losses involve more than one problem. These related water damage services are handled by the same Platinum crew, so nothing falls between contractors.
A split supply line can release hundreds of gallons an hour. We extract, dry and rebuild.
Truck-mounted pumps and extractors pull water from floors, carpet and pad fast.
Category 3 water carries bacteria. We remove, disinfect and restore safely.
Stains and sagging drywall mean water is trapped above. We tarp, dry and repair.
Water heaters, washers, dishwashers and AC lines: leaks found and dried fast.
Drywall, insulation and framing dried where possible and rebuilt where needed.
Hardwood, laminate, tile and carpet dried with specialized floor systems.
Flood Insurance vs. Homeowners Insurance
Standard homeowners policies usually exclude rising surface water. That damage is covered by a separate flood policy, often through the NFIP. Water that enters through a storm-damaged roof or an overflowing drain may still fall under your homeowners policy.
We help Dallas and Fort Worth homeowners understand which policy applies and document the loss to meet each insurer’s requirements.
- Photo and moisture documentation from day one
- Line-item estimates in the format adjusters use
- Direct communication with your insurance adjuster
More Restoration Services We Offer
One call to Platinum covers the cleanup, the repairs and the rebuild anywhere in Dallas-Fort Worth.
Water Damage Restoration
Our full water damage restoration service for Dallas-Fort Worth homes.
Fire & Smoke Damage
Soot cleanup, smoke odor removal and full fire damage repairs.
Storm Damage Restoration
Wind, hail and tornado damage repairs, board-up and tarping.
Mold Remediation
Containment, removal and prevention, done to industry standards.
Our Flood Damage Restoration Process
Flood cleanup takes more steps than a clean-water leak. Here is how we do it safely.
- 1. Safety assessment: electrical, structural and contamination hazards checked.
- 2. Water and mud removal: pumps and extractors clear water and silt.
- 3. Remove contaminated materials: flood cuts on drywall, insulation and flooring.
- 4. Clean and disinfect: surfaces scrubbed and treated with antimicrobials.
- 5. Structural drying: framing and subfloor dried and verified.
- 6. Rebuild: walls, floors and finishes restored.
Flood Damage Cleanup FAQs
Can flooded drywall be dried and kept?
Not when the water came from outside. Flood water is contaminated, so drywall and insulation it touched are removed, usually 2 feet above the waterline.
How soon does mold grow after a flood?
Mold can start within 24 to 48 hours in Texas heat and humidity, which is why we start drying and disinfecting on the first day.
Is it safe to stay in a flooded home?
Usually not until contaminated materials are removed and the area is disinfected. We will give you an honest recommendation on the first visit.
Do you clean flooded crawl spaces?
Yes. We pump out crawl spaces, remove wet insulation and vapor barrier, sanitize and dry before replacing materials.
Which areas do you cover for flood cleanup?
All of Dallas-Fort Worth, including Dallas, Fort Worth, Arlington, Irving, Grand Prairie, Garland, Plano, Denton, Weatherford and Decatur.
Flooded Home? Call Platinum Now.
Flood water causes more damage every hour it sits. Call our 24/7 line for flood cleanup anywhere in Dallas and Fort Worth.