Water heaters, washing machines, dishwashers, refrigerators and AC drain lines are among the most common sources of household water damage. Platinum cleans up and repairs appliance leak water damage across Dallas, Fort Worth and North Texas, 24 hours a day.
A live dispatcher answers day or night, weekends and holidays included.
Crews staged across Dallas, Fort Worth and the Mid-Cities.
Photos, moisture logs and estimates your adjuster needs.
Water removal, drying and reconstruction under one roof.
Appliances sit against walls and on top of flooring, so leaks run underneath where you cannot see them. A failed washing machine hose can release 600 gallons an hour, and a slow dishwasher leak can rot subfloor for months. We check under, behind and below the appliance to find all of the water.
Turn off the water supply to the appliance, unplug it if it is safe, and call us. Our crews extract the water, pull the appliance out and check the floor and walls behind it.
Attic water heaters and AC units are common in Dallas and Fort Worth homes, and leaks there can bring down a ceiling. We dry the attic and the rooms below.
Most losses involve more than one problem. These related water damage services are handled by the same Platinum crew, so nothing falls between contractors.
A split supply line can release hundreds of gallons an hour. We extract, dry and rebuild.
Truck-mounted pumps and extractors pull water from floors, carpet and pad fast.
Storm water and flash floods removed, sanitized and dried to Category 3 standards.
Category 3 water carries bacteria. We remove, disinfect and restore safely.
Stains and sagging drywall mean water is trapped above. We tarp, dry and repair.
Drywall, insulation and framing dried where possible and rebuilt where needed.
Hardwood, laminate, tile and carpet dried with specialized floor systems.
Most policies cover sudden appliance failures but not the appliance itself. They may also question leaks that look long-term. We photograph the failed part and the damage pattern to show what happened.
Dallas and Fort Worth homeowners get a full report and estimate they can hand straight to their adjuster.
One call to Platinum covers the cleanup, the repairs and the rebuild anywhere in Dallas-Fort Worth.
Our full water damage restoration service for Dallas-Fort Worth homes.
Soot cleanup, smoke odor removal and full fire damage repairs.
Wind, hail and tornado damage repairs, board-up and tarping.
Containment, removal and prevention, done to industry standards.
From the appliance outward, nothing gets missed.
Rubber hoses should be replaced every 3 to 5 years. Braided stainless hoses last longer and are much less likely to burst.
Shut off the cold water supply to the heater and the power or gas, then call us. Attic leaks can soak insulation and collapse ceilings quickly.
Yes. Slow dishwasher leaks are a common cause of subfloor rot and buckled flooring in kitchens.
Yes. Our construction team can repair or replace cabinets and countertops as part of the restoration.
Yes. We dry attics, ceilings and walls damaged by clogged or overflowing AC drain lines, which are very common in Texas summers.
Shut off the water and call our 24/7 team. We handle appliance leak water damage across Dallas and Fort Worth.